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Change Management

Formulate recommendations for a change process, apply a systems approach to decision making, and create and manage an environment that promotes innovation.

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Course Information

Unit Standard as part of SAQA 59201
Credits
Credits: 20
SETA
SETA: Services
Duration
Duration: 9 Days
MoD
MoD: F2F, Online or Blended

Entry Requirements

Attempting this qualification, you should have:

  • NQF Level 4 or equivalent

Course Outcomes

Upon completion of this course and successful assessment, learners will be able to:

  • Initiate, develop, implement, and evaluate operational strategies, projects, and action plans to improve the effectiveness of the unit.
  • Monitor and measure performance and apply continuous or innovative improvement interventions in the unit.
  • Lead and manage a team of first line managers to enhance individual, team, and unit effectiveness.
  • Build relationships with superiors and with stakeholders across the value chain.
  • Apply the principles of risk, financial and knowledge management, and business ethics within internal and external regulatory frameworks.
  • Enhance the development of teams and team members.
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